Terms & conditions

The rules that keep Taska fair

Plain-language terms and community guidelines. Last updated August 2026.

Using your account

You must be 18 or older with a verifiable Nigerian identity. One person, one account. Keep your login details private — you are responsible for activity on your account.

Payments and fees

Customers fund a task before work starts and the money is held in escrow. Taska charges a service fee on completed tasks. Taska Gold members pay no connection fees. Paying or accepting payment outside the app voids cover and support.

Cancellations

Either side can cancel before work begins for a full refund. Late cancellations on confirmed tasks may incur a fee that compensates the other party.

Reviews

Only customers who paid for a completed task can leave a review. Fake, paid or retaliatory reviews are removed and can result in account closure.

Prohibited tasks

No illegal work, no tasks requiring licences the Tasker does not hold, no adult services, no debt collection, no handling of firearms or controlled substances.

Respect and safety

Harassment, discrimination, threats and off-platform solicitation are not allowed. Report anyone who breaks these rules from their profile and our team reviews it within 24 hours.

Disputes

If a task goes wrong, raise it in the chat first, then open a support ticket within 7 days. Taska mediates and can release, split or refund escrowed funds based on evidence from both sides.

Acceptable Use Policy

Taska Connect Ltd's Acceptable Use Policy is the governing set of rules for conduct on Taska and forms part of these terms. Where these terms and the Acceptable Use Policy differ on what conduct is allowed, the Acceptable Use Policy applies. It also sets out how breaches are enforced and how to report them.