Contact & Legal Requests

How to reach Taska for support, security, privacy and legal matters.

Version
1.0.0
Effective
2026-09-06
Last updated
2026-09-06

Taska is committed to building a safe, transparent and trusted marketplace. Users must act responsibly, provide accurate information, respect other community members and comply with applicable laws and Taska policies.

Draft for legal review. Written for Nigeria first (NDPA 2023, FCCPA 2018, CBN payment rules) with a United Kingdom notice (UK GDPR, Consumer Rights Act 2015). It must be reviewed and approved by qualified legal professionals in each country before Taska launches there.

Contact points

  • Support, complaints, payments, verification, disputes — support@helptaskaonline.com
  • Fraud, suspicious activity, security — security@helptaskaonline.com
  • Privacy requests, legal and law-enforcement requests — admin@helptaskaonline.com
  • General enquiries and partnerships — hello@helptaskaonline.com

Law-enforcement and legal requests

Requests must come from an official address, identify the legal basis and the specific account or task. We disclose only what the law requires and notify the member where the law permits.

Postal address

Taska, Yaba, Lagos, Nigeria.

More from the Legal Centre

All policies & search ›Terms & ConditionsThe rules of using Taska, what we are responsible for and what you are responsible for.›Privacy PolicyWhat Taska collects, why, how long we keep it, who we share it with and the rights you have over it.›Community GuidelinesHow members are expected to behave, what is prohibited and how Taska enforces the rules.›Cancellation PolicyCancellation responsibilities, Connection Fee outcomes, refunds, repeated cancellations and account consequences.›Fees & Payments PolicyOffer prices, the Connection Fee, the Tasker service fee, secure payments and refunds.›Protection & Safety PolicyWhat Taska Protection & Safety covers, what it does not, and how incidents are reviewed.›Customer ResponsibilitiesWhat Customers must do before, during and after a task.›Tasker ResponsibilitiesWhat Taskers must do before, during and after a task, including the legal right to work.›Account & Identity PolicyOne account per person, two roles in one account, identity standards and no account transfers.›Cookie PolicyThe cookies and similar technologies Taska uses and how to control them.›Dispute ResolutionHow payment and task disputes, safety issues, fraud, property damage and policy violations are handled.›NIN & Identity VerificationWhy Taska verifies identity, exactly what we keep, and what a verified badge does and does not mean.›Taska Safety RulesNine plain rules that keep you and your money safe on Taska.›