Customer Responsibilities

What Customers must do before, during and after a task.

Version
1.0.0
Effective
2026-09-06
Last updated
2026-09-06

Taska is committed to building a safe, transparent and trusted marketplace. Users must act responsibly, provide accurate information, respect other community members and comply with applicable laws and Taska policies.

Draft for legal review. Written for Nigeria first (NDPA 2023, FCCPA 2018, CBN payment rules) with a United Kingdom notice (UK GDPR, Consumer Rights Act 2015). It must be reviewed and approved by qualified legal professionals in each country before Taska launches there.

Accurately describe the task

Give a clear, honest and complete description: full scope of work, location, date and time, special requirements, equipment needed and any potential risks.

Answer questions honestly

Respond accurately to reasonable questions from Taskers.

Stay responsive

Remain reasonably responsive to Tasker messages and important task updates — where possible within 12 hours.

Commit to the task

Only accept an offer when you are genuinely ready and willing to proceed.

Provide access

Where required, provide reasonable access to the property, the agreed location, necessary facilities and required utilities.

Follow Taska policies

Community Guidelines, Terms & Conditions, Safety Rules, Fees & Payments Policy and Cancellation Policy.

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